Contact support
Email support@ajerosa.com and include your name, account email, the affected section of Ajerosa OS and a clear description of the problem. Do not send your password, verification code, API key or database credentials.
Login and permissions
Staff password resets, account activation and dashboard permissions are managed by the Ajerosa OS Owner or an authorised system administrator. Support cannot bypass the permissions assigned to an account.
Urgent security issue
If you believe an account or company record has been accessed improperly, contact security@ajerosa.com promptly and ask the Owner to suspend the affected account.